• Service Hours

    Monday - Friday
    9 AM to 5 PM Eastern

    Emergency On-Call Support
    24 Hours

Help Desk Services In Fort Lauderdale, Miami South Florida and Beyond

LAN Infotech Delivers Help Desk Services That Enable You to Achieve More with Fewer Resources.

  • Is your current help desk service provider annoyingly slow and unresponsive?
  • Does your business incur losses due to frustratingly long downtimes?
  • Do you want to boost your business efficiency with reliable and responsive IT help desk services?

At LAN Infotech, we understand that your business heavily relies on various technical aspects to run smoothly and stay productive. But technology in modern companies also comes with long and annoying disruptions, technical issues, and downtimes. Therefore, your networks, devices, and systems require consistent monitoring and maintenance to ensure that you stay operational and your most valuable assets, your employees, stay motivated and productive.

Help Desk Services In Fort Lauderdale
Fort Lauderdale Help Desk Services

Benefits of LAN Infotech’s IT Help Desk Services

We bet that you understand that rapid growth and expansion require a proactive team to provide a solution to your technical help desk needs. For that reason, our team of help desk agents will spring to action with answers to your concerns as soon as we get your distress call. We have a comprehensive Managed Help Service that includes request tracking, ticketing, and implementation based on a secure CRM system. Do not waste productive hours trying to solve technical issues that will take you several hours, yet we can instantly restore your function.
The benefits of this service include;

  • 24/7/365 help desk support
  • 100% customer satisfaction
  • Monthly flat-rate plan for all your technical issues
  • Expert and efficient customer service
  • Comply with industry regulatory needs

Help Desk Services in Fort Lauderdale, Broward County and Beyond

We provide customized services to our clients. Therefore, subscribing to our services ensures that your business grows and thrives in a safe environment. The following help desk services play a significant role in the agility and profitability of your business.

Device and Hardware Support

Device and Hardware Support

Before servers and cloud-based systems, your technology starts with your devices and hardware. These assets include memory chips, computers, webcams, graphics cards, printers, scanners, motherboards, CPUs, hard drives, and optical drives. We provide prompt and reliable support to ensure that your devices run optimally, updating them accordingly. At LAN Infotech, we take a proactive approach that prevents problems. Besides, we ensure that all your hardware remains productive to maximize business profitability.
Hardware support involves;

  • Device to device conflict resolution
  • Device installation and servicing
  • Keeping all device up to date
  • Hardware patching
  • Prevent potential hardware failures and resolve any that arises
Microsoft 365 Support

Microsoft 365 Support

Microsoft 365 provides an incredible platform for businesses and organizations to synchronize their activities, projects, and data. It is an opportunity that you, too, can take advantage of. But if you still harbor doubts about its productivity or struggling with support issues and custom upgrades, our expert team at LAN Infotech covers your back. We will support you through the onboarding process and assist you with technical problems to ensure that you enjoy all the powerful productivity applications in Microsoft 365 from anywhere. This service includes;

  • Microsoft 365 downloading, installation, and activation
  • Microsoft 365 subscription, payment, and billing
  • Microsoft 365 troubleshooting
Data Recovery Services

Data Recovery Services

You will agree with us that the panic that comes with data loss or theft is immeasurable. Our approach envisages advanced system protection measures, local backup, offsite replication, and virtualization to protect your data. We stand out for businesses— our multifaceted data backup strategy prioritizes data protection and not recovery. But since technology is unpredictable, we guarantee to recover your data in record time in case of any eventuality. Benefits service include:

  • Minimal downtime
  • Full-time access to IT experts